Vaccine Mandate and Resources

New York City is now requiring proof of vaccination for customers and workers participating in indoor dining, gyms, entertainment, and performances, as part of its “Key to NYC” initiative. Enforcement for the Key To NYC Vaccination Mandate Enforcement began on September 13th. A number of city agencies have been deputized to enforce Key To NYC, including Department of Health, NYC Sheriff’s Office, FDNY, and Department of Buildings. For information and resources related to the NYC vaccine mandate, click HERE, and for FAQs, click HERE.

NYC Department of Small Business Services (SBS) released three Key to NYC guidance documents designed to give business owners the tools and information needed to comply with the new vaccine mandates. The guides cover how to put your plan into action; what to look for when checking vaccination status; and where to go for help with any questions. Guidance documents are available for:

SBS has also recently shared a Key to NYC Vaccine Mandate social media toolkit. If you need any assistance with signage or social media postings regarding the vaccine mandate, check out the toolkit here!

The NYC Office of Administrative Trials and Hearings (OATH) has shared some resources for deescalating potential conflict associated with the #KeytoNYC vaccine mandate: 
Conflict Resolution – OATH (
Conflict-Resolution-Tips-SPED.pdf (


What counts as proof of vaccination?

A photo or hard copy of their CDC vaccination card 
New York State Excelsior App 
Official vaccine record 
A photo or hard copy of an official vaccination
Record of a vaccine administered outside the United States for one of the following vaccines: AstraZeneca / SK Bioscience, Serum Institute of India / COVISHIELD and Vaxzevria, Sinopharm, or Sinovac.

Template Implementation Plan for Vaccine Mandates: 

Under New York City’s new vaccination mandate, gyms, restaurants, bars and nightclubs are required to develop a written implementation plan that will be available for inspection. The plan should include how the business will check the vaccination status of staff and customers before they enter, or immediately after they enter, the business.

The City developed a template implementation plan, or a business may create their own:Click here to download the City’s written implementation protocol templateClick here to download a more detailed written implementation plan template
The City also developed a video, Key to NYC – Vaccination Mandate Conflict Resolution Training for Businesses, which you may click here to watch.
Additional Information for Businesses About the Vaccine Requirement:

General Information Frequently Asked Questions Accommodations for Employees and Customers and Proof of Identification

To download an informational poster that you can print and hang in your window, click HERE.

Here’s what to do if you suspect that someone is using a fake vaccine record:

Call 311 or file a complaint onlineCall 833-VAX-SCAM (833-829-7226)Email See below for an example of an informational flyer you can display in your window.