NYC Resources for North Flatbush Avenue Businesses

Reopening Resources for All Businesses

SBS has launched a number of resources to help businesses navigate the quickly changing regulatory environment and economic challenges due to COVID-19. Visit for current guidance and resources. 

  • Business Reopening Hotline – Business owners and employers can now call 888-SBS-4NYC (727-4692) to ask questions or find assistance 
  • Plain Language Industry Guides – Find clear guidelines about when and how to reopen your business, based on sector and industry. 
  • Webinars – Sign up for webinars to help you navigate each phase of reopening. These webinars will review State guidelines and best practices for reopening across sectors, assistance available for small businesses impacted by COVID-19, and more. 
  • Find supplies – Check out the PPE + Reopening Supplies Marketplace 
  • NYC Business Solutions Centers are available to provide consultations for small businesses in need of financing assistance and support connecting to lenders and financing products. You can contact an account manager here

NYC Business Quick Start

NYC Business Quick Start is an interagency effort led by the Department of Small Business Services (SBS) to cut red tape and position NYC as the most business-friendly large city in which to open or reopen a business.

Key features include: 

  • a concierge service where businesses have a sole point of contact to help navigate City regulations 
  • a public dashboard 
  • guaranteed 48-hour response to all small business inquiries 
  • cutting processing time by 50 percent

NYC Business Quick Start is a collaboration between several key agencies including SBS, Department of Buildings (DOB), Department of Environmental Protection (DEP), Department of Health and Mental Hygiene (DOHMH), and the New York City Fire Department (FDNY). Learn more and get the help you need by visiting

Customized Training Grant Program
The Customized Training Grant Program is a competitive, reimbursable training grant by the NYC Department of Small Business Services (SBS). The program provides grants ranging between $30K to $400K, reimbursing up to 60% of businesses’ total training costs and is available for businesses that are for-profit, operating for at least one year, and able to pay for training upfront. Learn more and apply here.  

NYC Service and Common Impact’s Volunteers for Small Business Recovery Program
This program matches small business owners with corporate professional volunteers from New York’s largest companies for a one-hour conversation designed to address problems that business owners are facing. Coaching topics may include marketing, human resources, financial management, strategy, operations, or technology. Please contact 646-493-9977 for help submitting a request or e-mail with any other questions about this program.

Free Graffiti Removal!

Building owners and business owners can now register to get graffitti removed for FREE by the City! You must register in advance to receive these services. Click HERE to find out more.

NYC Veteran Owned Business Listings
NYC Department of Veteran’s Services has created a map of NYC veteran owned businesses. Click HERE to see the map, and click HERE to add your business. 
OATH Creative Conflict Resolution 

NYC’s Office of Administrative Trials and Hearings is NYC’s central resource for Alternate Dispute Resolution and Restorative Practices, working to create positive change in the ways conflicts are managed and resolved in NYC. OATH’s MEND program helps support mediation of conflicts between small businesses, landlords, and neighbors. Additionally, OATH has recently developed a conflict resolution training for businesses around the vaccine mandate. Click HERE to watch the 20 minute video! 

Small Business Recovery Playbook

The City has partnered with Deloitte to release The New Normal: Adapting Your Small Business Playbook, a handbook filled with tools, technologies, and strategies to help entrepreneurs stabilize their business, protect their staff and customers, and build and grow beyond the pandemic. In conjunction with the playbook release, SBS will offer a multi-session workshop series run by business experts. Read the press release here, and register for “The New Normal” workshops on Eventbrite here

Resources for Addressing Hate and Bias: 

One-Pager on Hate and Bias Incidents Related to COVID-19:

A Toolkit for Addressing Anti-Asian Bias, Discrimination, and Hate:

Office for the Prevention of Hate Crimes (OPHC):

Emergency Procedures from SBS

One of our beloved North Flatbush Avenue businesses, Morgan’s Brooklyn Barbecue, suffered a fire in January. Understanding that this could happen to any of us, please take a moment to check out these emergency response resources from NYC Department of Small Business Services. The NYC Department of Small Business Services (SBS) can support your business before, during, and after an emergency or other disruptions to your operations:

  • Emergency Preparedness – Take action to prepare your business for emergencies
  • Emergency Response – Get immediate help during a real time emergency
  • Emergency Recovery – Get your business up and running again after an emergency. 

Updates and Resources from NYC Department of Consumer and Worker Protection

NYC Free Tax Prep:
The tax filing season will begin on February 12. The deadline to file a 2020 tax return is May 15, 2021. If you are required to file a return, NYC Free Tax Prep can assist you, if you meet income requirements. We urge eligible New Yorkers to use NYC Free Tax Prep services including, In-person Tax PrepDrop-off ServiceVirtual Tax Prep, and Assisted Self-Prep to file taxes for FREE. Filers will need access to a computer, tablet, or smartphone and a stable internet connection for virtual free tax prep services. Learn more:

Debt Collection:
DCWP has created a letter template that you can fill out and mail (required by federal law) so debt collectors can’t contact you until the State of Emergency in New York City has ended. More information found at

Check out this update about workplace laws during COVID-19 from DWCP.